Parking & Reservations

• How do I reserve parking with Plentyi?

  Search for parking near your destination, select an available parking location, choose your date and time, and complete your reservation online. Once your reservation is confirmed, you'll receive your booking details.

• Do I need to create an account to reserve parking?

  No. You can book parking as a guest. Creating an account can make it easier to manage your information and future reservations.

• Do I need to download an app?

  No. Plentyi works through your web browser on your phone, tablet, or computer. No app download is required.

• How does hourly and daily parking work?

  Select the date and time you need parking, and Plentyi will display available parking options. Your reservation is valid for the dates and times shown on your booking.

• When is my parking reservation confirmed?

  Some reservations may be confirmed immediately, while others may require approval from the parking host. If approval is required, you'll be notified once your reservation has been approved. Your reservation is confirmed once you receive confirmation from Plentyi.

• What happens after my reservation is confirmed?

  You'll receive your reservation details and information about your selected parking location. Additional arrival information or reminders may also be provided.

• Can I modify my reservation?

  Reservation changes may be permitted depending on the timing of the request and parking availability. Changes to the date, time, duration, or location are not guaranteed and may result in additional charges.

• What if I arrive late?

  You may still use the remaining time on your reservation. Arriving late does not extend your scheduled end time.

• What if the parking location cannot honor my reservation?

  You will receive a full refund. Plentyi will also make reasonable efforts to help locate another parking option near your destination, subject to availability.

Event Parking

• What is Plentyi Event Parking?

  Plentyi Event Parking helps attendees find and reserve parking near participating events and venues before arriving.

• How do I reserve parking for an event?

  Find your event on Plentyi, select an available parking option, and complete your reservation. Once confirmed, you'll receive your parking details.

• When should I reserve event parking?

  We recommend reserving in advance. Parking availability may become limited as the event approaches.

• What happens after I reserve event parking?

  Once your reservation is confirmed, you'll receive your parking details. Plentyi may also provide reminders and arrival information before the event.

• What if my event is canceled, postponed, or rescheduled?

  You are eligible for a full refund of the associated event parking reservation, with no cancellation fee.

• Does the event organizer pay for my parking?

  It depends on the event. With attendee-paid parking, the attendee pays for their parking reservation. When parking is sponsored or provided by the organizer, different terms may apply and will be communicated for that event.

Weekly & Monthly Parking

• How do I reserve weekly or monthly parking?

  Search for parking near your desired location and select a weekly or monthly option when available. Availability and rates vary by parking location.

• Do weekly and monthly reservations require approval?

  Some reservations may be confirmed immediately, while others may require host approval. If approval is required, you'll be notified when your reservation has been approved.

• Can I cancel before my weekly or monthly reservation begins?

  Yes. Weekly parking canceled at least 12 hours before the scheduled start time and monthly parking canceled at least 24 hours before the scheduled start time is eligible for a full refund, subject to any applicable non-refundable payment-processing costs. The 15-minute cancellation grace period also applies as long as the reservation has not already started.

• What if I cancel after my weekly or monthly reservation begins?

  You may be eligible for a prorated refund. You'll be charged for reservation days already used. A 15% cancellation fee will be applied to the remaining unused parking balance, and the rest of the eligible balance will be refunded. Once a new reservation day begins, that day is considered used when calculating your refund.

• If I don't park every day, is that considered a no-show?

  No. Your weekly or monthly reservation remains active throughout the reserved period even if you don't use the parking space every day.

Payments, Fees, Cancellations & Refunds

• What fees does Plentyi charge?

  A Plentyi service fee may be added to your parking reservation. Any applicable fees will be clearly displayed before you complete your booking.

• Is there a grace period after making a reservation?

  Yes. You may cancel within 15 minutes of making your reservation for a full refund, provided the reservation has not already started.

• How does the 15% cancellation fee work?

  If you cancel after the applicable full-refund cutoff but before your reservation begins, a 15% cancellation fee is applied to the parking amount. The remaining eligible amount will be refunded.

• Are payment-processing fees refundable?

  Payment-processing costs that have already been incurred and are not returned to Plentyi may be non-refundable. Any applicable non-refundable amount will be reflected in your cancellation and refund details.

• What happens if I cancel after my reservation has started?

  For hourly, daily, and event parking, cancellations after the scheduled start time are non-refundable. For weekly and monthly parking, you may still qualify for a prorated refund. You'll be charged for the reservation days already used, and a 15% cancellation fee will be applied to the remaining unused parking balance.

• What happens if I don't show up?

  Hourly, daily, and event reservations that are not canceled and are not used are considered no-shows and are non-refundable. Weekly and monthly reservations remain active even if the parking space isn't used every day.

• What if the parking location cancels or cannot honor my reservation?

  You will receive a full refund with no cancellation fee. Plentyi will also make reasonable efforts to help locate alternative parking near your destination, subject to availability.

• What if my event is canceled, postponed, or rescheduled?

  You will receive a full refund of the associated event parking reservation with no cancellation fee.

• How long do refunds take?

  Once Plentyi processes an eligible refund, the time it takes to appear on your account may depend on your financial institution.

• What if I believe I was charged a cancellation fee incorrectly?

  Contact Plentyi Support. We'll review the reservation details and available information to determine whether an adjustment is appropriate.

Hosting Your Parking Space

• How do I become a Plentyi parking host?

  Create a Plentyi account and add your available parking space. Eligible residential, business, parking lot, and garage spaces may be listed.

• How do I add a parking space?

  Provide the requested information about your location, including its address, availability, rates, parking details, and other requested information. New locations may require verification before becoming available for reservations.

• How does pricing work?

  Hosts can establish rates for the parking options available at their locations, including hourly, daily, weekly, or monthly parking where applicable.

• What fees does Plentyi charge hosts?

  Plentyi currently charges hosts a 10% processing fee on completed parking transactions.

• Do I need to approve every reservation?

  No. Hosts may offer auto-approved reservations or require approval before a reservation is confirmed, depending on their listing setup.

• How are new parking locations approved?

  Plentyi may request information or documentation to verify that you own or are authorized to offer the parking location.

• Can I change my parking listing?

  Yes. Hosts can update rates, availability, parking instructions, and other listing information. Changes should not interfere with existing confirmed reservations.

• How and when do I get paid?

  Plentyi processes host payouts based on completed parking reservations. Payments are currently issued by check and mailed to the payment address provided by the host. Please make sure your payment and mailing information is accurate to avoid delays.

• What happens when a driver cancels a reservation?

  If a driver cancels within the applicable full-refund period, the driver receives a refund in accordance with Plentyi's cancellation policy. If a late-cancellation fee applies, a portion of that fee is allocated to the parking host.

• What happens if I need to cancel a confirmed reservation?

  Notify Plentyi as soon as possible if you cannot honor a confirmed reservation. The driver will receive a full refund, and Plentyi will make reasonable efforts to help locate alternative parking nearby, subject to availability.

• What should I do if my parking location becomes unavailable?

  Update your availability as soon as possible to prevent additional reservations. If you already have confirmed reservations that cannot be accommodated, contact Plentyi promptly.

• Can someone else help manage my parking location?

  Where available, a host may delegate parking-management responsibilities to a subhost.

• What is a subhost?

  A subhost is someone authorized by the host to assist with managing a parking location.

Account & Support

• How do I register with Plentyi?

  Registration is free. You'll be asked to provide basic information such as your name, email address, and phone number.

• What if I have a problem with my reservation?

  Contact Plentyi Support with your reservation information and details about the issue. We'll review the situation and assist where possible.

• How are reservation disputes handled?

  Plentyi may review relevant reservation information and supporting documentation when evaluating a dispute between a driver and parking provider.

• Is Plentyi insured?

  Yes. Plentyi currently carries a $1 million general liability insurance policy.

User FAQ'S / Terms

• How Do I Register?

  Registering as a user is free and easy. All you will need is the following:

  • Name

  • Email Address

  • Phone Number

• Hours Vs Days

  The minimum rental period on Plentyi is 3 hours. Generally 10+ hours in a given day would justify a day rate. Plentyi's algorithm will automatically charge you the best rate. For example, if a host charges $10/hour for their driveway, but only $75/day or 24-hours, and you rent it for 8+ hours, instead of (8x$10)/Hr or $80, you would be charged the lower day rate of $75/24-hours.

• Fees

  Plentyi charges a 12% processing and administrative fee on each booking to pay for services.

• Approving Bookings

  Some spaces are set by the host as an auto-approval, so when you book you're confirmed. Other spaces will require a host approval. You'll notice this as "Auto-Approval" on any space that doesn't require a host's approval. For any non-auto approved space, your card will be authorized for the full amount at booking and when your booking is confirmed by the host, it will be charged. Hosts have 4 hours to approve an hourly or daily rental, 8 hours to approve a weekly rental, and 24 hours to approve a monthly rental before it's canceled.

• Standard Cancellation Policy

  Plentyi has a standard cancellation and late arrival/departure policy across all spaces listed with Plentyi.

  • Hourly Rental Cancellations (4 hours in advance. 50% of rental fee charged to user)

  • Daily Rental Cancellations (24 hours in advance. 30% of rental fee charged to user)

  • Weekly Rental Cancellations (72 hours in advance. 25% of rental fee charged to user)

  • Monthly Rental Cancellations (96 hours in advance. 25% of rental fee charged to user)

• Late Arrivals/Departures

  Plentyi will fully support all approved contractual agreements and in addition to that will assist with communication of disputes resulting in the breach of these contracts.

  • Late Arrival

    If users arrive at their booking late, they are still entitled to their reserved time and space.

  • Late Departures

    If the delay in picking up a vehicle causes the next booked renter to cancel or not be able to park, then additional fees will be charged to the user or actions taken at the discretion of the owner. A host must submit a support ticket within 24 hours of the late departure for assistance with dispute. Plenty will do its best to assist with resolving this issue.

• Headquarters

  348 4th Ave #1025 Brooklyn, N.Y 11215

Host FAQ'S / Terms

• How Do I Register?

  Registering as a user is free and easy. All you will need is the following:

  • Email Address

  • Phone Number

  • Property Details

• How Do I Add a Space?

  After verifying your mobile number and email address. Complete the following:

  • Add your space location (i.e. garage) and address

  • Upload a picture of your space location

  • Add the location amenities (climate control, security, EV charging)

  • Add the type of vehicle accepted at your location (motorcycle, sedan, truck, etc.)

  • Select the time your location will be available for rent. With Plentyi, our customers have the flexibility to rent their space on an hourly, daily, weekly and/or monthly basis.

• How Does Pricing Work?

  As a host you can define your rates for hourly, daily, weekly and/or monthly bases. With the click of a button, you can customize your space rental options to accommodate your potential customer base.

• Hours Vs. Days

  The minimum rental period on Plentyi is 3 hours. Generally 10+ hours in a given day would justify a day rate. Plentyi's algorithm will automatically charge users for the best rate you offer. For example, if you charge $10/hour for your driveway, but only $75/day or 24-hours, and a user wants to rent it for 8+ hours, instead of (8x$10)/Hr or $80, they would be charged the lower day rate of $75/24-hours.

• Fees

  Plentyi charges hosts a 10% processing fee for all transactions (deducted from your published rates on Plentyi i.e. $100/day rental is ($90 to host and $10) to Plentyi. Plentyi also charges the user a 12% processing and administrative fee. A user will pay $112 for your $100/day rental.

• Approving Rentals

  As a host, you're in control. You can set each space you list as "auto-approval" which would allow any user to book the space and pay for it as an approved booking, or you can set a space for approval only. You would get a text message, email and app message that a new user has requested your space for a particular time and price. You can approve this, or reject it. Once it is approved than the final booking is made. All hosts have 4 hours to approve an hourly or daily rental, 8 hours to approve a weekly rental, and 24 hours to approve a monthly rental before it's canceled.

• Space Approvals

  When you add a new location and space, you will need to verify your ownership or authorization to rent the space. It may take up to 96 hours to get approved initially. Plentyi may ask for a copy of your license, passport, mortgage statement, utility bill, condo/co-op parking letter or other documentation to help validate your ability to rent the space.

• Making Changes

  You can edit your posted rates for hourly, daily, weekly or monthly at anytime including suspending rentals on a space you manage. Changes to any titles, description and photos need to be verified by Plentyi. You can submit a space change request ticket from your "My Spaces" page.

• How Do I Get Paid?

  Plentyi runs host payments on a trailing 7 day period each Friday. A Plentyi week starts on bookings from Sunday 12:01am - Saturday 11:59:59pm EST)

  • Hourly/Daily Rentals: Paid Friday of the following week's transactions

  • Weekly Rentals: Paid Friday of the previous week's transaction as long as the user checked out by a Tuesday to be paid the same week.

  • Monthly Rentals: Paid the Friday after the previous month rental as long as user has checked out by Monday 11:59:59pm. You will receive a payment on the Friday

  • You will receive a text message or email with a link to your electronic payment. The first time you receive a payout you'll enter in your banking credentials, the subsequent times it will automatically deposited. Plentyi will only payout when your balance exceed $50.00 or at a maximum holdback time of 30 days.

• Standard Cancellation Policy

  Plentyi has a standard cancellation and late arrival/departure policy across all spaces listed with Plentyi.

  • Hourly Rental Cancellations (4 hours in advance. 50% of rental fee charged to user)

  • Daily Rental Cancellations (24 hours in advance. 30% of rental fee charged to user)

  • Weekly Rental Cancellations (72 hours in advance. 25% of rental fee charged to user)

  • Monthly Rental Cancellations (96 hours in advance. 25% of rental fee charged to user)

• No-Show policy

  If a user fails to arrive at the parking location and doesn't cancel the reservation, the full booking amount will be charged as a no-show fee.

• Modifications to Reservations

  Users can modify their reservations (such as changing the date, time, or duration) within the cancellation window without incurring any fees. Modifications (such as location, changing the date, time, or duration) made after the cancellation window may be subject to availability and possible additional charges. Modifications to reservations are not guaranteed. Users are strongly encouraged to contact the provider via call, email, or text for modification for modification done to reservation such as time, date, or duration. Providers have the right to not honor modify reservations. Plentyi will help with the modification of reservations that involves changing location. modification between the user and provider.

• Late Arrivals/Departures

  Plentyi will fully support all approved contractual agreements and in addition to that will assist with communication of disputes resulting in the breach of these contracts.

  • Late Arrival: If users arrive at their booking late, they are still entitled to their reserved time and space.

  • Late Departures: If the delay in picking up a vehicle causes the next booked renter to cancel or not be able to park, then additional fees will be charged to the user or actions taken at the discretion of the owner. A host must submit a support ticket within 24 hours of the late departure for assistance with dispute. Plenty will do its best to assist with resolving this issue.

• Refunds

  If a user cancels within the cancellation window, a full refund will be issued. If a user cancels after the cancellation window, the refund amount will be the booking amount minus the applicable cancellation fee. Refunds will be processed within one to two business days and will be credited back to the original payment method. No refunds will be provided to users for being late to a rental under any circumstance unless the space is unavailable to park due to a) host unavailability b) previous renter not vacated c) any technical, power or related issue that directly prevents the user from parking on-time.

• Disputes

  If a user believes a cancellation fee was charged in error or if there is a dispute about the cancellation policy, they can contact our customer support for assistance. We will investigate the matter and make a fair determination. In the event of a dispute between a host and a user, Plentyi will review all documentation including any photos, and timestamps to make a final decision. By using our Plentyi Parking App, you agree to abide by this cancellation policy and terms of agreement. We reserve the right to update this policy as needed. Any changes will be communicated to users in advance.

• Delegate Parking Management

  The host can delegate parking management to a subhost for each parking location. The subhost can view and manage the host parking spaces. Also, the subhost receives all email notifications related to the location they are managing.

• Subhost

  The subhost account is created and managed by the host. The host can create and delete a subhost at their leisure. The subhost does not have access to the host account and does not receive payment on behalf of the host.